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【Xu craftsman】Pursue user touching! The Sichuan-Tibet Line project "Three Musketeers" won the pennan
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Recently, XCMG service "Three Musketeers" received a surprise from the construction party of a certain tender section of the Sichuan-Tibet Line. A pennant, a thank you, "attentive service, customer first", eight big characters tell the user's affirmation of XCMG's dedication and dedication for several years of service.
In July 2018, XCMG service engineer Fu Liang went to the Sichuan-Tibet Line with XCMG products, and with the continuous increase of XCMG equipment, XCMG service engineers Cheng Lai and Liu Shanghai joined in December 2021 and September 2022. They named the working group XCMG Service "Three Musketeers", a resounding name that ensures the efficient operation of more than 90 XCMG loading machines in each section of the Sichuan-Tibet Line from Kangding to Nyingchi and from 2,000 meters to 5,000 meters above sea level.
Take root in the Sichuan-Tibet Line and dedicate ourselves to the large-scale development of the western region
On the same day, XCMG service "Three Musketeers" came to a construction site of a lot section of the Sichuan-Tibet Line as usual for daily maintenance, and the two people in charge of equipment management stopped them and said, "For so many years, XCMG Service has always done its best to complete the equipment maintenance and repair work, regardless of wind, frost, rain and snow, which has helped the project a lot!" A pennant was solemnly presented to the "Three Musketeers" on the spot to express his affirmation of XCMG's service.
Fu Liang, who took over the pennant, has been rooted in the Sichuan-Tibet Line for nearly five years and has the most professional skills among the "Three Musketeers". Long-term stationing in the project department to assist builders to solve construction problems, collect feedback on use, and actively promote the customized improvement of XCMG products to help the project advance more efficiently.
When it comes to the Sichuan-Tibet Line, the first thing that comes to people's minds is the changeable local climate and strong altitude sickness, which also brings more challenges to the already heavy service work. Among the "Three Musketeers", Liu Shanghai has the shortest time on the Sichuan-Tibet line, and after half a year of adaptation, he still cannot sleep, breathes poorly, and ruptures of capillaries in the nasal cavity. They also had the idea of giving up, and every time they thought of the practical significance of boosting local economic development after the completion of the Sichuan-Tibet Line and the anxious waiting of users at the construction site, the "Three Musketeers" rushed to the scene again and again in time to provide services with dedication.
Overcome all difficulties and practice the mission of gold service
The Sichuan-Tibet Line passes through the Nu River basin, and dirt roads built along the mountains often appear, and the road is surrounded by the rushing river, and the slightest carelessness in driving can put your life in danger. The nearly 200 kilometers of rugged mountain roads between the lots take 5 or 6 hours to drive when the road conditions are good, and it takes a whole day in rainy and snowy weather, and the task of driving is given to Cheng Lai, the most experienced driving among the "Three Musketeers".
Once, there was a rockfall disaster on the service road, large stones could fall in front of the car, and smaller gravel fell on the car, fortunately no one was injured, and now looking back, the "Three Musketeers" have palpitations.
At the project construction site in Mozhugongka County at an altitude of 5,300 meters, when the small black dots on the distant snow enter the line of sight, users can firmly believe that XCMG service is coming, the high altitude and thick snow limit the vehicle to travel, a long mountain road requires the "three musketeers" to resist oil, spare parts and maintenance tools on foot, strong altitude sickness challenges the limits of human function every time.
"No matter how high the mountain is, climb up, you can always reach the top: no matter how long the road is, if you go down, you will definitely reach it." These are the words that the "Three Musketeers" often hang on their lips and encourage themselves. All hardships cannot stop XCMG loader service from fulfilling the solemn promise of "15-minute response, 24-hour repair, 365-day service."
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